MoveRoom · contact
Contact MoveRoom
MoveRoom support is available for questions about the platform, account access, instructor setup, public business sites, class workflows, and student access. Include the email address on your account and the relevant MoveRoom address when you write so we can understand the situation without asking you to repeat the basics.
Email support
For product and account support, email jaden@moveroom.app. This is the best route for a login problem, a question about setting up a business, a public-site issue, or a concern about a booking or live-room access. Do not send passwords, full payment-card numbers, or other sensitive secrets by email.
What to include
Tell us whether you are an instructor, team member, or student; the MoveRoom email you use; the business or class involved; the page or action that failed; and the approximate time it happened. Screenshots are useful when they do not expose private payment or identity information. If the issue concerns a class, include its public name and scheduled date rather than a card number or secret token.
Legal notices and mailing address
Formal notices may be sent to Field Day Labs LLC, Arbitration Notice, PO Box 14, Pine Bush, NY 12566, subject to the notice rules in the applicable agreement. Email support for ordinary product questions. MoveRoom support cannot provide medical, legal, tax, insurance, or individualized fitness advice; contact a qualified professional for those questions.